HOW THE SHIPPING ZONES IMPACT YOUR BUSINESS?
The concept of a shipping zone is important to grasp in the world of order fulfillment, yet many ecommerce business owners struggle to understand how zones work.
In this article, one of the best Import and Export Agent of India will dive into some of the
most common questions around shipping zones, so you can gain insight into the
right shipping strategy for your online store. Let’s break it down!
What are shipping zones?
Shipping
zones are the geographical areas that carriers ship to, spanning from Zone 1 to
Zone 8 for domestic shipments in the United States. Shipping carriers use
shipping zones to measure the distance a package travels – not in miles but
rather groupings of zip codes – from the point of origin to the destination.
How to calculate shipping zones
The
location from which an order is shipped is the point of origin and located in
Zone 1. The address it’s shipped to is the destination zone. The destination
zone number will depend on how far it is from the point of origin, with Zone 8
being the farthest away.
Because
zones are dynamically calculated based on where your package is shipped from,
this could mean that two different points of origin that are shipping to the
same destination address could be shipping to completely different zones.
For
example, if you ship from Los Angeles, California to St. Louis, Missouri, you
are shipping to Zone 7.
However, if
you ship from Dallas, Texas to St. Louis, Missouri, you are shipping to Zone 4.
FedEx, UPS, USPS Shipping zones: what are they?
To estimate
your shipping zones for USPS, UPS, and FedEx, use the table below (updated
February 2022):
|
Shipping
Zone |
Mile
Radius (from origin) |
|
Zone 1
(local) |
50 mile
radius |
|
Zone 2 |
51 – 150
mile radius |
|
Zone 3 |
151 – 300
mile radius |
|
Zone 4 |
301 – 600
mile radius |
|
Zone 5 |
601 –
1000 mile radius |
|
Zone 6 |
1001 –
1400 mile radius |
|
Zone 7 |
1401 –
1800 mile radius |
|
Zone 8 |
1801+
mile radius |
|
Zone 9 |
Freely
Associated States |
Additional Resources:
- USPS Domestic Zone Chart: Navigate to the
tab “Get Zone for ZIP Code Pair.” Simply enter the zip code you’re mailing
from and the zip code you’re mailing to, and you will get the shipping
zone for your destination.
- UPS Zones and Rates for the 48 Contiguous
States: Enter your zip code of origin and download zone charts to Excel.
How do shipping zones affect shipping costs?
Shipping
costs for ecommerce parcels shipped within the US are determined based on two
factors: the zone number to which you are shipping, and the weight of the
parcel. Below, we break down each of these factors in more detail.
Zone number
Shipping
carriers use zones to calculate rates for certain services, such as parcel
shipments. For services that are zoned, the greater the zone, the greater the
cost in most cases.
However,
there are exceptions. Some carriers or services use a flat rate, letting you
pay the same price regardless of the destination (as long as it’s within the
United States).
For
example, USPS breaks down which services are zoned (Priority Mail
Express, Priority Mail, USPS Retail Ground, and Bound Printed Matter) and which
are not (First-Class Mail, USPS Marketing Mail, Library Mail, and Media Mail).
Order Weight
Besides the
carrier and service used, as well as the origin and destination zip codes,
exact shipping rates will also depend on order weight and dimensions.
With the
January 2019 change to zone-based pricing for even lightweight packages sent
via USPS First Class Mail, all businesses , even the top freight forwarding companies in India and across the globe are
affected by distance. However, the heavier a package is, the more dramatic the price
increase will be as the zones increase.
Let’s use
the chart below as an example. If you are shipping a 1-pound package, the price
increase from Zone 1 to Zone 10 is only $3.90. However, if you are shipping a
3-pound package, the price increase from Zone 1 to Zone 10 is $14.65.
Essentially,
the amounts prices increase from zone to zone are smaller for lighter packages,
while the amounts prices increase from zone to zone are larger for heavier
packages.
Example USPS rates for
illustrative purposes
As this
example demonstrates, both the shipping distance (measured by zones) and the
order’s weight work together to impact the final shipping cost.
A note
on dimensional weight: Shipping carriers use this pricing technique to
estimate weight calculated from the length, width, and height of a package,
using the longest point on each side. The shipping cost will be based on
whichever number is greater: the actual weight of the package or its calculated
dimensional weight.
How can ecommerce companies afford to offer free shipping?
It may seem
counterintuitive to offer free shipping when it can be so expensive
to send orders to high zones. Ecommerce companies that incorporate free
shipping into their pricing strategy must be strategic in their decision to
ensure it won’t hurt their margins. Typically, it’s done using one of the
following options:
- They bake the cost of shipping into the
product price (using the average shipping cost)
- They require a minimum dollar amount to
be spent (to increase the average order value)
- They
reduce the number of zones they ship to
How do
shipping zones affect delivery speed?
If a
package is sent nearby (e.g., Zone 1 or Zone 2), it will almost always arrive
in fewer days than a package sent to a higher zone, like 7 or 8. Reducing time
in transit is important, because slow shipping can cost you customers.
In
fact, 73% of shoppers expect affordable, fast deliveries and 24%
of customers cancel an order due to slow shipping.
Customers
today believe the maximum amount of time considered acceptable to wait for
their order is only 4.1 days (as compared to 5.5 days back in 2012).
If all of your inventory is fulfilled from one location – for example, out of New Jersey, as seen in the map below – it can take 5-6 days to deliver an order to a customer in Oregon.
Therefore, it’s no surprise
that same-day shipping and delivery can only ship to the lowest
zone(s).
Reduce
your shipping zones by distributing inventory
Since the higher shipping zones
involve the highest shipping cost and transit time, is it possible to simply
avoid shipping to the highest shipping zones?
It is possible — but to do it, you
will need to be strategic about where you fulfill your orders from.
Where
is the best place to fulfill orders to reduce shipping zones?
There isn’t one universal “best
location” for fulfillment to reduce shipping zones; rather, the best location
for your business are those that place your inventory closer to popular order
destinations, as determined by analyzing your past order history. A facility
close to a large city can help you reach a high volume of people faster, as
opposed to shipping from a less densely populated area that can’t efficiently
reach as many people.
Most of the time, though, an ecommerce
business’s customers aren’t all in one city, or even one state, but are
geographically dispersed across the country. To avoid being forced to ship to a
high zone, many brands split inventory across multiple fulfillment centers that
are located in different parts of the US.
Cost-savings
It may seem counterintuitive that
using more fulfillment centers can save money, but there are many instances
where it’s effective (most commonly by outsourcing fulfillment, as you won’t
have leases, labor, equipment, and other expenses).
In the maps below, we compare the use
of one fulfillment center in the continental United States with three
fulfillment centers. The legend shows the color of each shipping zone, with red
representing the closest and cheapest zone to ship to.
When using
one fulfillment center (in Moreno Valley California, as seen on the map to the
left), we see one region of the country is shades of red and orange, yet much
more is green, blue, and even purple — where the shipping rates will be higher,
since it will go to Zone 8.
When using
three fulfillment centers (in Moreno Valley, California; Dallas, Texas; and
Bethlehem, Pennsylvania, as seen on the map to the right), there are many more
red, orange, yellow, and green areas.
We’ve also
eliminated the most expensive zones (Zones 7 and 8), leaving only a couple of
areas that are in Zone 6. These three fulfillment center locations also provide
coverage in highly populated states (e.g., California, Texas, and
Pennsylvania), where the green areas are in many large states that have a small
population (Montana, Wyoming, etc.).
Utilizing
three fulfillment centers instead of one would enable more orders to be shipped
to lower zones. In other words, the average shipping cost per order would
dramatically decrease with the addition of each fulfillment center.
Additionally, using multiple fulfillment centers can help you offer
two-day shipping via ground in more regions, instead of relying on
expensive air shipping.
Ultimately,
the distributed inventory approach can help you eliminate the most expensive
shipping zones, lower its average shipping zone number, and save on shipping
costs. Some brands have even seen that distributing inventory across several
fulfillment centers can reduce shipping costs by 25% and bring
a 13% cost savings to their bottom line.
But before
you commit to distributing your inventory, make sure you do the following:
- Analyze historical order and zip code
data to reevaluate your optimal fulfillment locations.
- Determine if a more central warehouse
location (or even a bi-coastal strategy) would benefit your business if
you’re often shipping from one side of the country to the other.
- Calculate what your shipping costs would
be if you went from one fulfillment center to two (or two to three, and so
on) by experimenting with different locations, and how those would be
offset by the additional transportation and warehousing costs you would
incur.
Faster deliveries
In addition
to reduced costs, distributing inventory also helps speed up transit times.
While anybody can expedite shipments, the costs are very high, causing a major
hit to margins and profitability. If you store inventory closer to customers,
it can get to them faster via ground.
For
example, the zone data below is based on AFM Logistics’s average standard US
ground transit times (across all carriers), updated weekly from January 2020
through December 2021. It demonstrates timelines from click-to-delivery (i.e.,
when a customer places an order to when it is delivered to the shipping destination),
broken out by shipping zones across the United States.
Conclusion
If you understand zone shipping, you
can adjust your ecommerce fulfillment strategy to better meet
customer expectations around speedy and affordable deliveries. Not only will
this help you improve efficiency by reducing distance and time in transit, but
it can also help you reduce shipping costs, generate more sales, and
improve your bottom line.
To keep fulfillment
costs and overall logistics costs down, you must effectively use
zone shipping to your advantage. Learn how Shipping Freight
Forwarding Companies helps ecommerce businesses do this by fulfilling orders from their
network of fulfillment centers in the largest US cities to effectively reach
customers.
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